Tele Marketing Executive

1 week ago

Kashipur, India Shri Infra Full time

**Introduction**

At Shri Infra, we believe in satisfying the needs of our customers. We do so, by making all channels of communication open for our clients and helping them discover essential products/services from the comfort of their homes. That is why we are seeking a highly skilled telesales executive. By bridging the gap between the customers and the company, the work of a telesales executive involves having telephonic conversations with the customers, while hitting the sales targets of the company. Going the extra mile for the customer is a vital part of the role of the telesales executive. With an in-depth knowledge of the company’s offerings, the ideal telesales executive works towards building a strong relationship with customers, by making telephonic sales.

**Objectives of this role**
- Meet weekly/monthly sales targets by developing a marketing strategy as a telesales executive
- Gain a deep understanding of the company’s services and find gaps in the customer’s lives wherein the company’s services fit
- Foster strong relationships with existing and potential customers by honing the telesales executive skills such as listening, empathy and problem-solving
- Comply with the rules and regulations of the company by providing customer support as a telemarketing executive

**Responsibilities**
- Convert leads for the company through telephonic conversations
- Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries
- Stick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job role
- Update customers about new launches and record customer reactions to new products
- Be aware of the latest industry trends as a telesales executive
- Liaise with the concerned department regarding customer queries and complaints

**Required skills and qualifications**
- High school diploma
- Prior experience working as a telesales executive or in a similar role
- Fluency in English
- Adept knowledge of working with MS Office & MS Excel
- Great communication skills, both verbal and written

**Preferred skills and qualifications**
- Bachelor’s degree in communication, marketing, or a similar discipline
- Proven record of meeting sales targets
- Outstanding negotiation and time management skills

Pay: ₹8,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

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