L1 Technician

4 days ago

Noida Uttar Pradesh, India NTT DATA Full time

**Req ID**: 326883

We are currently seeking a L1 Technician to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Preferred Experience
- Level 1 Technical knowledge of Windows/Linux platforms. Backup operations, Patching and Activation, Technical knowledge in Network components (DNS, DHCP, TCP). Willingness to develop strong competencies Operating System platform support. Knowledge of Powershell/Shell scripting / Python/Ansible will be a plus. Understanding of ITSM\ITIL processes and certification will be added advantage. Good communication. Understanding of cloud computing, basic networking, and storage principles. Azure experience is a plus.
- Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms.
- Powershell/Shell scripting and automation experience is a plus.
- Passion for delivering timely and outstanding customer service
- Written and oral communication skills with internal and external customers

Basic Qualifications:

- 3+ years of overall operational experience
- 3+ years of OS/Cloud experience
- 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model

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