Customer Relation Executive

4 days ago

Perintalmanna, India Actizo Marketing Full time

Associate at the position of "Customer Relationship Executive" will be responsible for playing a crucial role in maintaining strong relationships with our diverse customer base and ensuring their satisfaction with our products and services. Your commitment to customer satisfaction and building lasting relationships will contribute significantly to the company's growth and success.
- Building and maintaining strong relationships with customers
- Customer satisfaction ratings or feedback scores, Customer retention rate (percentage of customers retained over a specific period),
- Number of repeat orders from existing customers,
- Customer retention rate,
- TAT _ resolution of customer complaints or issues
- Achieving sales targets and generating revenue
- Monthly/quarterly/yearly sales revenue,
- Number of new customers acquired,
- Conversion rate of leads to sales,
- Average order value
- Identifying and qualifying potential leads for business growth
- Number of new leads generated,
- Conversion rate of leads to qualified prospects,
- Number of meetings or appointments scheduled with prospects,
- Contribution of leads to overall sales revenue

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift
- Morning shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 3 years (preferred)

License/Certification:

- Driving Licence (preferred)

Work Location: In person

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