Business Process Designer

1 week ago

Bengaluru Karnataka, India Advent global solutions PVT.LTD Full time

**Project Role**: Business Process Designer
**Project Role Description**: Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time.
**Must have skills**: Hotel and Lodging
**Good to have skills**: NA
Minimum **5** year(s) of experience is required
**Educational Qualification**: 15 years full time education

Summary:
As a Business Process Designer, you will analyze, develop, and improve workflows. Identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborate with business users to define detailed product requirements and use cases. Design continuous monitoring and feedback collection to refine processes over time.

Roles & Responsibilities:
? Engage with your target stakeholders - build rapport and trust as you prepare them for the upcoming change
? Manage the change working closely with your target stakeholders - enabling & guiding them, managing the risks, helping resolve issues, and holding them accountable for their assigned tasks
? Key responsibilities include:

- Enable users with the understanding of the relevant tools and processes
- Assist users in timely completion of the required change management tasks
- Review and ensure accuracy and quality of the change tasks
- Triage process and/or system issues and seek additional help promptly
- Monitor & report the health of the change and escalate when needed
- Analyze repeat questions, issues, learnings, and suggest best practices
- Contribute to continuous improvement of the processes, knowledge & tools

Professional & Technical Skills:
? Must have:

- Hospitality skills - Hands on / process / functional knowledge by virtue of either having worked at a hotel / hospitality / aviation / travel company or worked on a project in any of such industry sub-segments - Minimum 2 years
- Collaboration skills - Excellent project management & coordination skills - demonstrated experience working directly with external & internal global stakeholders
- Communication skills - Excellent spoken & written proficiency in English language - demonstrated experience working directly with external & internal global stakeholders
? Nice to have:
? Should have (any one):

- Data skills - hands-on experience working on any data skill in migration / transformation related project - Minimum 2 years
- Analysis / Functional skills - relevant, strong, direct working experience with clients as a functional consultant / business analyst / systems analyst - Minimum 2 years
- Change management - experience of directly managing / being deeply engaged in any major business transformation program - Minimum 2 years

**Job Types**: Full-time, Permanent

Pay: ₹158,605.68 - ₹746,396.81 per year

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Performance bonus
- Shift allowance
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 7337719808

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