Dispatcher (Remote)

Scheduling drivers to make freight deliveries or collect shipments and packages.
Communicating with customers about freight details, delivery or pickup times, and special handling requests.
Planning pre-determined routes and accommodating route changes as needed.
Preparing dispatch documents, as well as generating freight bills and invoices.
Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
Keeping track of transportation regulations and laws to ensure that truck drivers comply.
Reviewing drivers’ logs, including dispatched calls and arrival times.
Monitoring truck repairs and maintenance schedules.
Logging customer shipping schedules and complaints.
Exceptional ability to schedule drivers, plan routes, and dispatch drivers to customer locations.
Extensive experience in customer services, as well as generating freight bills and invoices.
Experience with Transportation Management Software (TMS), such as Samsara and Rose Rocket.
Proficiency in office software, including Microsoft Word, Excel, and Outlook Express.
Ability to monitor drivers' logs, truck maintenance schedules, and repairs.
Knowledge of applicable transportation regulations and laws.
Excellent organizational, communication, and time management skills.

**Shift Timings**: 6 PM -4 AM IST

**Days of working**: Monday to Friday (5 days working)

Schedule:

- Night shift

**Experience**:

- US Freight booking: 2 years (required)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)