Female Staff

2 weeks ago

Panchkula Gurukul, India NTC TILES LLP AZUKA Full time

**NTC Tiles LLP/Azuka**

**Location**: Plot Number 36, Industrial Area Phase 1, Panchkula, Haryana 134109
**Salary**: ₹12,000 - ₹17,000 per month

**Freshers are Welcomed**

**Key Responsibilities**:

- Work efficiently on internal portals and software systems to track orders, inventory, and customer data.
- Coordinate with various departments to ensure accurate and timely delivery of products to customers.
- Provide detailed product information, troubleshooting advice, and assistance to customers regarding their inquiries.
- Maintain records of customer interactions, queries, and feedback.
- Ensure a smooth communication flow between customers and internal teams to resolve any issues or concerns.
- Prepare and update reports regarding customer queries and product issues for management review.
- Monitor product performance data and help ensure customer satisfaction through proactive engagement.
- Perform administrative tasks and other duties as assigned by the management.

**Qualifications and Skills**:

- Minimum qualification: High school graduate; a degree in business administration or related field is a plus.
- Prior experience in customer support or coordination roles, particularly in a manufacturing environment, is an advantage.
- Proficiency in MS Office and experience working with internal portals or CRM software.
- Strong communication skills, both written and verbal.
- Ability to multitask and manage priorities effectively.
- Excellent problem-solving skills and attention to detail.

**Benefits**:

- Opportunity to work in a growing manufacturing industry.
- Dynamic and supportive work environment.

Pay: ₹12,000.00 - ₹17,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8427044462

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