Front Desk Executive

**Key Responsibilities**:

- Answering and processing customer orders over the phone.
- Providing accurate information about products, services, and delivery options.
- Managing and organizing parcel orders for delivery and pickup.
- Greeting and assisting customers at the front desk in a professional and friendly manner.
- Resolving customer inquiries and issues promptly and effectively.
- Maintaining records of customer interactions and transactions.
- Collaborating with other departments to ensure customer satisfaction.
- Performing general administrative duties as needed.

**Requirements**:

- High school diploma or equivalent; college degree preferred.
- Previous experience in customer service or a related field.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.

**Salary and Accomodation**:
Attractive Salary Free Laundry, Food & Accomodation

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Leave encashment

Schedule:

- Fixed shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Malayalam (preferred)

**Location**:

- Kanhangad, Kerala (required)

Work Location: In person