Banquet Sales Coordinator

1 week ago

Bellandur Bengaluru Karnataka, India Icon Hotels Full time

**Roles & Responsibilities**:

- Timely attend all telephone calls using clear and professional language, and answer telephones using appropriate telephone etiquette.
- Answer the phone, direct to the appropriate person, and/or take messages.
- Assist with typing of the Banquet and Sales correspondence, i.e. answering mail, confirming banquet arrangements, menus, BEO, FP, memos, etc.
- Promptly respond to all inquiries.
- Compose, publish, and distribute the Banquet event order (BEO) / Banquet Function Plan (FP) to all department heads and personnel who are involved in servicing banquet functions.
- Work with management and other heads of departments at all times and assist in carrying out special requirements and duties necessary to add to the guest’s general comfort and well-being.
- Distribute promptly to all departments about notice of any change in the Banquet event order (BEO) / Banquet Function Plan (FP).
- Prepare signage and menu items for all banquet event functions.
- Study requirements of all booked banquets and functions to familiarize and ascertain the possibility of selling additional facilities, to produce extra revenue.
- Sending Banquet event proposals to the guests and being in timely contact with them.
- Call customers to remind them before for cut-off dates.
- Develop and maintain positive working relationships with others, and support the team to reach common goals.
- Ensure that all the administrative documents are prepared for the hotel sales team.
- Act as a liaison between all related hotel departments and the host of the function.
- Ensure orders and requisitions for the Catering and Banquet departments are completed.
- Responsible for attending periodic sales meetings and circulating minutes of the meetings and regular follow-ups.
- Respond and act upon any special requirement which function host has requested.
- Maintaining the entire sales correspondence database.
- Maintain departmental reports and procedures.
- Maintain all client information and folders.
- Coordinate with Banquet operations on a timely basis to ensure complete customer satisfaction.
- Updating DSR (Daily Sales Report) and revenue projection daily.
- Update the Catering and Banquets calendar on the Sales and Catering software.

**Keys & Skills**
- Minimum 3 to 4 years of work experience as a Sales Coordinator or Banquet Coordinator.
- Excellent communication skills are necessary.
- Knowledgeable at negotiating and sales.
- Confident at presenting presentations.
- Must be flexible to accommodate irregular or extended hours duties.

Pay: ₹10,323.86 - ₹30,000.57 per month

**Benefits**:

- Food provided
- Paid sick time
- Paid time off

Shift:

- Day shift
- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Hotel Industry: 3 years (preferred)
- Sales: 2 years (preferred)

Work Location: In person

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