Retail Trainer

3 days ago

Kolkata West Bengal, India Heron strategic consulting Full time

Qualification:Any Graduation

Location:Kolkata

Experience:2+Years

**Responsibilities**:
JOB DESCRIPTION_As a Retail Sales Trainer, you will be responsible for implementing, delivering and overseeing a comprehensive training program for retail store executives. Your primary focus will be on coordinating and educating the team on product knowledge, retail processes/tools and honing sales skills. This role involves end-to-end responsibility, including involvement in hiring, travel to stores throughout the region, conducting assessments, certification, on-the-job training (OJT),and post-training performance evaluation based on the KPIs _

**Key Responsibilities**:
**Training Program Development**:Collaborate with stakeholders to understand the specific needs and objectives of the training program.Contribute in designing and developing training materials, modules, and assessments. Ensure the training program aligns with the organization's goals and sales strategies

**Training Delivery**: Travel across the territory stores constantly to deliver the training. Training delivery, pre and post assessments including toll gate assessments and certifications. Conduct engaging and informative training sessions on manufacturing processes, product knowledge, and sales techniques. Utilize various training methods to accommodate different learning styles. Implement assessments and certification processes to evaluate trainee performance. Manage KPIs and deliver the targets. Improve the skills of low performing employees. Frequent travelling across the region to retail stores for face to face training delivery.

**OJT and Performance Management**:Support on-the-job training for sales executives post-certification. Monitor and evaluate the performance of sales executives, providing constructive feedback and support. Collaborate with central teams to implement continuous improvement strategies.

**Required Skills and Qualifications**:Proven experience as a retail sales trainer or a similar training role is prefered. Basic knowledge of manufacturing processes and products. Understanding of retail sales techniques and strategies.Excellent communication, presentation, and interpersonal skills. Ability to manage multiple tasks and priorities simultaneously.Ability to travel to retail stores across the region Ability to manage the entire training cycle. Self-starter and ability to motivate employees.

Pay: ₹400,000.00 - ₹700,000.00 per year

**Language**:

- English (preferred)

Work Location: In person

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