SQL Database Administrator

**Description**:
United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

**Our Values**: At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose: "Connecting people. Uniting the world." drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation.

With multiple employee-run "Business Resource Group" communities and world-class benefits like health insurance, parental leave, and space available travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world.

**Job overview and responsibilities**

United Offshore SQL DBA Team supports critical after hours work to support timely releases and patching activities overnight along with 8pm-8am rotational on call to support for very critical DB operations monitoring and incident support. SQL DBA team in India works along with offshore development teams in code review and troubleshooting for performance issues essential for United’s 24x7 technology support structure. They are actively engaged in migration projects for SQL de-supported version remediation and supporting upgrades. Team also works on AWS setup and support across all areas of cloud migrations and production support.
- SQL Server Production Support
- Off-hours support for all Tier1 - Tier5 SQL Databases and Instances
- Create physical database structures based on physical design for development, test, and production environments
- Coordinate with systems engineers to configure servers for DBMS product installation and database creation
- Implement monitoring procedures to maximize availability and performance of the database, while meeting defined SLA's
- Investigate, troubleshoot, and resolve database problems
- Identify, define and implement database backup/recovery and security strategies
- Install and support of DBMS (Database Management Systems) software and tools
- Perform various database activities which include monitoring, tuning, and troubleshooting, with appropriate supervision, if required
- Review deployment for all SQL database changes
- Review and provide feedback on all SQL code updates
- Work with deployment manages on dates and time for releases including assignments
- Performance Tunning and code review
- Migrations and DB setup (Cloud-AWS, SQL)
- Patching of all SQL Server and some Couchbase
- Send advanced and timely notifications for database instances to be patched
- Conduct database patching including any troubleshooting and validation post patching
- Code release and Technical Documentation
- Backup Recovery and DR

**This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.**

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.

**Qualifications**:
**Required**
- Bachelor's degree
- Computer Science, Engineering, or related discipline
- 5 Years of related experience
- Microsoft SQL Server Certification
- Proficient in SQL development and administration disciplines with current hands-on experience with the latest SQL Server releases including SQL 2019, 2017, 2016
- Strong background and experience with all BC and DR capabilities of Microsoft SQL Server including Always-On, Mirroring, Log Shipping, and Clustering with a practical understanding of other Infrastructure BC/DC capabilities
- Leverage metrics to drive capacity planning and trending to proactively identify potential problems and mitigate before they result in customer impact
- Understand the place of automation and standardization when delivering stable, maintainable, and performant database services at scale
- Perform platform, database, and query optimization
- Must be legally authorized to work in India for any employer without sponsorship
- Must be fluent in English (written and spoken)
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position

**Preferred**
- Master's degree
- Computer Science, Engineering, or related discipline
- 7 Years of related experience
- Microsoft/AWS certifications on DB track
- Hands-On experience with AWS native databases, compute, storage, monitoring technologies, and continu