Solutions Architect

**Position Overview**

As a pioneer in
**Knowledge Workforce Management**, Replicon elevates people as a strategic asset within organizations, improving operational productivity, performance, and profitability. Replicon caters to 7800 clients in 80 countries with 1.5 million users on a daily basis. With over 26 years of industry leadership, Replicon continues to innovate new approaches to effectively manage people’s time, their skills, projects and resource utilization. Replicon’s
_Knowledge Workforce Management Solution_ enables organizations to seamlessly collect, and process data related to people, projects, skills and time, ensuring a single source of truth for harmony across business functions. Our innovative solution is powered by ZeroTime to harness the power of data in real time and eliminate all manual processes.

We are looking for someone to join our Implementation team as a Solutions Architect. The Solutions Architect uses their expertise in business analysis, solution design, implementation and technology to drive the adoption and effective use of the Replicon’s solutions for our customers. You will study the customers' current business processes to understand the key business requirements and design the To-Be process, which will increase the efficiency in the customer’s business cycle.

You will be accountable to understand problems and build creative, scalable solutions leveraging our SaaS product suite to deliver measurable value to our clients, and in operationalizing the designed solution for our customers to make that value real.

**We have**:

- An innovative, market-leading enterprise solution with a growing customer base
- An exciting, nurturing culture that rewards employees who have a determined attitude of getting things done and problems solved
- Clear goals with an opportunity to learn new things and explore a variety of avenues
- Smart, well-connected global teams that work like a family with the sole aim to delight customers
- An open-minded approach to continuous improvement of people, product and processes
- Top Vendor in Project Time Tracking and Workforce Management

**You have**:

- 8-14 years of professional services experience.
- Minimum 2+ years of experience as a Business analyst /Solution Architect/Business architect/Functional consultant or equivalent role demonstrating management and leadership experience, preferably in a fast-paced consulting / professional services set-up.
- Experience in HCM/PSA/WFM domain and/or SaaS delivery model
- You enjoy business and technical problem solving for customers and think outside of the box
- Excellent written and verbal communication skills
- Experience in a functional or technical role in the implementation of ERP or SaaS solutions is a plus.
- Strong requirements gathering, business analysis, solution design, presentation, and facilitation skills with small and large groups
- Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation.
- Strong written, verbal communication and presentation skills.
- Independent thinking with keen problem-solving skills.
- Ability to adapt to changing schedules and multiple work plans.
- Ability to manage change in scope and derive win-win solutions.
- High organization and prioritization skills.
- Excellent verbal, written, and interpersonal skills.
- Business-grade language skills in English.
- Able to control the large group (5-10 participants every session).
- Willingness to collaborate with different teams across the globe.
- Willingness to work on multiple projects at the same time and prioritize the requirements of the various projects.
- Able to effectively use the established frameworks in requirement gathering, design documentation, and sign off.

**What you’ll do**:

- Drive the adoption and effective use of the Replicon’s solutions for our customers
- Act as the strategic advisor for assigned clients by developing a deep understanding of client use-cases and by combining your business problem solving and technical skills to help create optimal paths toward resolution
- Provide valuable feedback and insight from supporting our customers’ use of the solutions to help improve the product itself
- Engage and collaborate with the internal teams and recommend customer engagement (Project) purpose, requirements, timelines,
- Review the requirements shared (Post sales documents, other documents),check feasibility/scalability of the solution proposed to meet the customer requirements.
- Collaborating with internal team to prepare the project plan, effort estimation on any engagement
- Validate the requested change request (CR) with the existing solution delivered and ensure that a clean solution is proposed
- Own the solutioning part for a portfolio of projects and clients in parallel across geographies.
- Gather business requirements, explore solution options, brainstorm solutions with internal team(s) and client team(s) wherever required to fina