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Care Associate

3 weeks ago


Bengaluru, India Milestone Systems, Inc. Full time

Do you have tele sales experience? Have you been one of the best performing people in your previous team? And are you now looking for a place where you can develop further and bring your career to the next level? Then we have the ideal job for you When joining Milestone, you can look forward to being part of a company with an impressive growth history, exciting industry and an embracing and people-first culture.

Join a new team with high aspirations

We are looking for a care associate for INDIA. You will be part of Milestone’s Channel team. Your main task will be to drive care (software maintenance renewal sales by contacting our re-sellers, distributors and end customers in India and work collaboratively with the local sales team. Here you will oversee pipeline creation, management, actioning of care sales campaigns, and reporting of progress. You will play an important role and we make sure you have the best working conditions to succeed while you develop personally and grow your skills.

Key Responsibilities

Tasks
- Handle outbound calling
- Pipeline creation and lead generation activities for care sales
- Create quotes to resellers, end-user and distributors
- Conduct sales calls
- Follow-up on care leads and opportunity management
- Sales Campaigns
- Ensure a high level of data quality
- Track progress and document the results in Salesforce
- Educate milestone stakeholders and customers on care value proposition
- Provide care sales support to our Field Sales and Reseller/Distributor Partners. This includes guidance on Milestone’s products, licensing questions, pricing, and assisting customers on a variety of issues
- Provide customers timely, accurate, and convincing sales arguments regarding Milestone’s software maintenance.

Preferred skills and competencies

You are an easy-going, well-spoken and ambitious individual with great attention to detail. You speak English fluently as well as regional language and it’s a plus if you also speak further languages.

We expect you to be interested in learning more about solution-based selling. This is not ordinary transaction-based sales We would like you to understand the value of stakeholder management and data quality and we are ready to teach you.

You will be part of a highly skilled team with people of different nationalities based in Singapore and Australia. You will become a part of a truly unique growth company with great company culture and plenty of opportunity to learn and develop further.

Please note that the position is based on-site at our Indian headquarters in Bangalore, and requires that you hold a valid Indian work visa.