Voice Process

Unlock Your Career PotentialA leading edtech counselling firm seeks a confident communicator to work in a dynamic voice process role with attractive incentives.Key Responsibilities:Update CRM and make outbound calls daily using provided leadsVerify and screen prospective customer dataCapture additional information and assess customer interest in the...

Sr Quality Analyst Job OpportunityWe are seeking a highly skilled Sr Quality Analyst to join our team. As a Sr Quality Analyst, you will be responsible for leading our quality assurance efforts and ensuring that our products meet the highest standards of quality.Key Responsibilities:- Drive continuous improvement for transaction quality and delivery- Manage...

Operations Management RoleWe are seeking a seasoned Operations Manager to lead voice-based business process outsourcing (BPO) teams. This role involves overseeing daily delivery, managing performance metrics and driving process improvements while ensuring client satisfaction and compliance.Key Responsibilities:Lead voice operations across multiple...

Support US Clients with ExcellenceWe are seeking highly skilled Voice Process Associates to provide exceptional service to our US-based clients.Main Responsibilities:Handle inbound and outbound customer calls from US clients.Resolve queries related to products, services, billing, or technical issues.Maintain accurate records of customer interactions and...

Operations Management Role">Job Overview:Assume responsibility for the management of daily operations, encompassing inbound, outbound, tele-sales, and customer support processes.Lead a team of supervisors, team leaders, and agents to achieve performance benchmarks and Service Level Agreements (SLAs).Key Responsibilities:">Monitor call quality, customer...

Appointment Scheduler JobThe primary responsibility of this role is to conduct outbound calls to schedule appointments for dental clients in the US.We are seeking a dynamic and motivated individual with expertise in appointment booking processes. The ideal candidate should have excellent English communication skills, prior experience in handling US-based...

Job Opportunity:We are seeking highly skilled and motivated professionals to support our clients. The ideal candidate should possess excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.Key Responsibilities:Handle inbound and outbound customer...

We are seeking a highly professional and articulate Investor Relations Specialist to join our team in a voice process role.Key Responsibilities:Handle inbound and outbound voice calls with investors and stakeholders.Provide information about the company's financial performance, market updates, and other relevant investor communication.Support investor...

Investor Relations SpecialistWe are seeking a highly professional and articulate individual to join our Investor Relations team in a voice process role.The role involves direct interaction with investors, shareholders, and stakeholders to provide timely, accurate, and consistent communication regarding company performance, strategy, and market updates.Key...

International Voice Process Training ManagerA challenging opportunity has arisen for a highly skilled and experienced Training Manager to lead our international voice process team.The ideal candidate will have at least 1 year of experience in a similar role and be proficient in designing and delivering effective training programs that drive business results....