Associate - Bridge Highways and Roads

1 week ago


Bengaluru Karnataka, India WSP Full time

Represent the India-based T&I team ( Bridges, Highway and Roads) as the primary point of contact and work in collaboration with the WSP Canada T&I BHR Team
- Oversee local health and safety, welfare, risk management, information security, and compliance assessments.
- Act as a Brand Ambassador to promote WSP's Vision and Values
- Foster the Canada GCC culture within the team, ensuring staff meet their expected commitments
- Manage the team and processes to ensure the preparation and checking of documents, reports and other technical outputs/deliverables of multi-disciplinary transportation and infrastructure design meet internal and project requirements and quality assurance standards
- Provide highly visible, inspirational leadership and direction for the GCC BHR T&I team and ensure that it is aligned with the wider Canadian business
- Mentoring and coaching team members towards appropriate professional qualifications (P.Eng., Registered Professional Planners etc.)
- Carry out and report on staff appraisals and performance development reviews
- Oversee recruitment to achieve budgeted and forecast team growth
- Monitor and review team capability in the use of the required standards, processes, and software tools and, with technical colleagues, and identify training required
- Identify, promote, and groom skills that could be brought into the GCC to deliver additional services or enhancements to various T&I Sub-sectors
- Promote the team's achievements within the GCC team, Canada, and the wider GCC business via targeted profile-raising activities
- Ensure the Business Management System (BMS) is implemented and maintained
- Seek regular feedback on team performances, ensure criticisms are positively converted into opportunities for improvement
- Develop and maintain excellent relationships ensuring repeat business and client satisfaction, internally and externally
- Contribute to bids and marketing material
- Contribute to the design of operational processes, systems, quality measurement processes, and achievement of team KPIs as desired by Canada and IndiaCarry out audits of adherence to WSP Management and Quality processes and implement corrective measures where required

**Client / External focus**
- Maintain strong colleague relationships and contribute to the teams’ performance of client satisfaction
- Contribute to knowledge sharing in internal and external forums and including technical input to your team
- Remain up to date with market and competitor knowledge across the Sector Business Unit

**People**
- Inclusively lead people, clearly articulating the WSP Vision, defining responsibilities, delegating effectively, and providing constructive feedback
- Inspire and motivate departmental staff towards technical progression
- Managing people through change and developing succession plans
- Manage conflicts that align with the WSP principles and core values

Work across cultures (e.g. international and/or multi-disciplinary projects), embracing diverse points of view

**Business Focus**
- Proactively influence Health, and Wellbeing including for example Safety in Design
- Deliver successful team performance by clearly understanding and monitoring the area of work and ensuring agreed business KPIs and targets are met
- Manage Canada project and client expectations ensuring that the GCC team meets the quality standards as desired by the project team
- Collaborate with Canada and GCC team leads in identifying the appropriately qualified staff to deliver projects with regards to the constraints of scope, schedule, budget, and quality
- Champion and mentor others in the use of agreed systems and processes
- Explore ways to add value and improve personal and team performance
- Manage opportunities, risks, and project changes/variations so that these deliver advantages to the business
- BHR Sector Resource Management - GCC team utilization, resource forecasting and management, and cross-selling in India
- Offer guidance to the GCC BHR team leads ensuring the technical governance of the project deliverables produced in India in collaboration with Canada
- Supporting Canada with bidding opportunities
- Acting as a key point of contact with the Canada business, direct liaison with Canadian T&I BHR leadership, promoting the GCC and ensuring its success.
- Line Management of BHR team leads and guiding performance goal setting, promotions, and offering training, mentoring, and coaching to support the Engage for Excellence (E4E) process

Key Competencies

Mandatory Skills
- Track record of senior technical and management leadership in multi-disciplinary transportation and infrastructure project teams.
- Excellent communication, internal client handling, organizational skills, interpersonal skills, and listening skills with the ability to influence and interact with people
- Comfortable leading internal engineering discussions and ability to understand, and explain complex technical issues to both technical and non-tec


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