Bpo : Customer Support : R1rcm : Bangalore
5 days ago
**Greetings from Outpace Consulting
There is an ongoing requirement for **Customer Support in R1RCM Bangalore**
**B.E - B.Tech : Can Not Apply**
**MODE OF INTERVIEW - Telephonic Interview**
**You Can Also Share Your CV's on Above Numbers**
**You can also share CV through Whatsapp at the above numbers.**
- Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable.
- To prioritize the pending claims for calling from the aging basket.
- Should be able to convince the claims company (payers) for payment of their outstanding claims.
- To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear.
- To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
- Escalate difficult collection situations to management in a timely manner.
- Review provider claims that have not been paid by insurance companies.
- Handling patients billing queries and updating their account information.
- Post cash and write off the contractual adjustments accordingly while working on the accounts.
- Meeting daily/weekly and monthly targets set for an individual.
**Desired Profile**:
- Should be willing to work in US Shift.
- Fresher/Experience in Healthcare Revenue Cycle Management process.
- Strong written and verbal communication skills.
- Good computer skills including Microsoft Office suite.
- Ability to prioritize and manage work queue.
- Ability to work independently as well as in a team environment.
- Strong analytical and problem-solving skills.
- Good typing skills with a speed of min 30-35 words /min.
Key Skills
- BPO
- Skills highlighted with ‘‘ are preferred keyskills
Education
- UG:
- Any Graduate
Company Profile
Outpace Consulting Services Private Limited
R1RCM
- Company Info
- X- View Contact Details+
**Salary**:
2,00,000 - 2,75,000 P.A.
**Industry**:
BPO / Call Centre
**Functional Area**:
Customer Success, Service & Operations
**Role Category**:
Customer Success, Service & Operations - Other
**Role**:
Customer Service
**Employment Type**:
Full Time, Permanent
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