Receptionist

1 day ago

Howrah West Bengal, India INSTITUTE OF ENTRANCE EXAMINTIONS Full time

Job Summary

The receptionist will manage the front desk operations, greet and assist visitors, and provide essential support to the administrative team. They should present a professional and welcoming atmosphere that aligns with the institute's values.

Key Responsibilities
- **Front Desk Management**:

- Greet visitors, students, and staff professionally.
- Manage visitor sign-in and direct them to the appropriate offices or classrooms.
- Handle incoming and outgoing calls, providing accurate information and transferring calls as necessary.
- **Administrative Support**:

- Schedule appointments and maintain the institute’s calendar.
- Coordinate with teachers and administrative staff for various requirements.
- Maintain and organize records, files, and documents.
- **Information Provision**:

- Provide information about courses, events, and administrative procedures.
- Handle inquiries from parents, students, and prospective applicants regarding admissions and program details.
- Assist in managing student attendance records and updating databases.
- **Office Maintenance**:

- Ensure the reception area is clean, orderly, and well-stocked with materials.
- Monitor office supplies and coordinate with the procurement team for replenishment.
- **Event Coordination Support**:

- Support the organization and coordination of school events, parent-teacher meetings, and open houses.
- Help in preparing materials and setting up spaces as required.
- **Safety and Security**:

- Follow safety protocols and manage access to restricted areas.
- Maintain confidentiality of sensitive information and ensure visitor compliance with institute policies.

**Qualifications**:

- High school diploma or equivalent; additional certification in office administration is a plus.
- Strong communication and interpersonal skills.
- Proficiency in office software (e.g., MS Office, database management systems).
- Ability to multitask and manage time effectively in a dynamic environment.

Key Skills
- Excellent verbal and written communication.
- Customer service orientation.
- Organizational skills and attention to detail.
- Ability to work both independently and as part of a team.

Personal Attributes
- Friendly and approachable demeanor.
- Professional appearance and attitude.
- Patience and ability to handle inquiries calmly and efficiently.

This role requires a balance of administrative skill and warm communication to create a welcoming environment for all stakeholders within the educational institute.

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

**Language**:

- English (required)

Work Location: In person

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