Relationship Executive
18 hours ago
Ø Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Ø Identifying and assessing customer's needs to achieve satisfaction.
Ø Keep records of customer interactions, process customer accounts and file documents.
Ø Build sustainable relationships and trust with customer accounts through open and interactive communication.
Ø Ensuring regular contact with existing clients to maintain our company's presence.
Ø Answering customer questions.
**Job Types**: Full-time, Fresher
**Salary**: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Kollam, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (required)
**Experience**:
- Banking/ NBFC: 1 year (preferred)
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