Us Soft Collection Process

5 days ago

Bhayandar Mumbai Maharashtra, India Humaniquee Full time

US based Soft Collection Process

1. Salary: Up to ₹32,000 per month + incentives

2. Shift Timing: 5:30 PM to 10:30 AM (rotational 9-hour shift)

3. Week Off: 2 rotational offs

4. Joining Date: 30th July 2024

**Job Description**:
We are hiring for the position of Agents in our soft collection process. The role involves collection of due payments. This is an excellent opportunity for individuals looking to build a career in the collections domain, offering competitive compensation and a supportive work environment.

Key Responsibilities:
1. Conducting soft collections via Calls to assist customers in resolving outstanding balances.

2. Providing exceptional customer service while adhering to company policies and procedures.

3. Achieving monthly targets for collection and maintaining quality standards.

Eligibility:
1. Minimum [12th passed+ freshers

2. Excellent communication skills in English

3. Ability to work in a challenging environment and manage stress effectively.

4. Age criteria upto
- 39 yrs

5. Address
- within transport boundary

Perks and Benefits:
1. One way transportation available between 12 am to 6 am, depending on the login and log out timings

Note:
1. No leaves allowed during probation (first 6 months)

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- Rotational shift
- US shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- International voice process: 1 year (preferred)
- collection process: 1 year (preferred)

Work Location: In person

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