Cif / Kyc / Aml -- Spe / Sme

2 days ago

Pune Maharashtra, India Cognizant Full time

Cost Centre: KYC/Customer Information File

**Effective Job Requisitions-** Investigation and Updating account information

**Job Posting Title**Subject Matter Expert/ Senior Process Executive - (CIF)

Schedule: Any time between 4:00 PM IST to 6:00 AM IST

**Designation**: Subject Matter Expert/ Senior Process Executive

**Essential Qualifications**: Graduate / Postgraduate

**Location**: Pune/Chennai

**Department: Operations**- Banking & Financial Services

**Reports To**: Process Lead / Team Manager

**Relevant Experience (In Years)**:

- Graduate / Postgraduate with minimum 3+ years of experience in US Banking Industry and good academic profile in KYC

**Job Summary**:

- The Executive will be responsible for handling and processing Customer Information Files (CIF) related to onboarding, updates, maintenance, and verification activities for US-based customers. The role requires high attention to detail, compliance adherence, and familiarity with Know Your Customer (KYC) and other banking regulatory frameworks.

**Key Responsibilities**:

- Create, update, and maintain customer records in the CIF system based on documentation and internal policies.
- Validate and verify customer data as per KYC and AML guidelines.
- Perform quality control checks to ensure data accuracy and completeness.
- Escalate discrepancies or suspicious customer profiles to relevant stakeholders per SOP.
- Liaise with internal teams (e.g., Risk, Compliance, Customer Service) for resolution of queries and pending requests.
- Maintain productivity and quality benchmarks as defined by the SLA.
- Provide mentorship to new joiners and support their training during training/OJT phase.

**Key Skills & Competencies**:

- Good understanding of US banking processes, especially related to CIF/KYC/AML.
- Strong attention to detail and accuracy in data entry.
- Analytical thinking with good problem-solving skills.
- Good communication skills (verbal and written).
- Ability to work in a team-oriented, deadline-driven environment.

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