Network and Server Administrator
4 days ago
**Job description**
**Roles and Responsibilities**:
- Provide Level 2 technical support for desktop issues, including troubleshooting and resolving hardware and software problems.
- Manage and prioritize tickets in the service desk system to ensure timely resolution of staff requests.
- Collaborate with other teams to resolve complex issues that require escalation.
- Perform on-site visits to diagnose and repair desktop equipment, printers, and other peripherals.
- Troubleshoot common network connectivity issues using tools like Outlook configuration.
**Job Requirements**:
- Strong knowledge of computer hardware, networking fundamentals, and basic understanding of server.
- Proficiency in Hardware, Networking, operating systems; ability to work independently with mínimal supervision.
**Job Types**: Full-time, Permanent
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
Work Location: In person
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