Associate 2, Ms Dynamics 365 Ce

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Microsoft Dynamics 365

RSM USI is hiring for Microsoft Dynamics 365 Customer Engagement.

About RSM Delivery Center (RSM USI)

The RSM Delivery Center (RSM USI) supports RSM U.S risk consulting, transaction advisory, technical accounting, financial consulting, technology and management consulting, tax and assurance engagement teams by providing access to highly skilled professionals for repeatable business processes over an extended business day. RDC is a member of RSM International, the fifth largest global network of independent accounting, tax and consulting firms.

Learn more about our awards and recognitions:
Learn more about RSM US (India):
Life at RSM:
RSM strives to create an inclusive workplace that celebrates the differences between our

talented employees
- Diversity and inclusion is a continual journey and each step along the path enhances our ability to develop global leadership, integrate cultural differences, improve workforce productivity and exceed the

expectations of our clients


Position Description:
In Managed Application Services (MAS) for Microsoft Dynamics 365 Customer Engagement, you will be a key member of our team and will be exposed to several aspects of all our consulting practices including:

- Maintaining Dynamics 365 environments
- Business solutions and operations best practices
- Consulting process, tools and methodologies
- Leveraging technology to drive business operations efficiencies

This role requires programming experience and excellent interpersonal and communication skills. You must be client-focused and team oriented. In this role, you will be a valued member of our team. This position requires maintaining ongoing relationships with key US team members and will require some night and weekend work.

**Responsibilities**:

- Designing and coding solutions using Microsoft D365 CE functions and features to meet business objectives
- Merging and promoting code using Visual Studio, and Microsoft DevOps
- Dynamics NAV (2009 and later) environment work including code promotions, environment refreshes, restarting servers, and other environment maintenance
- Providing client remote support
- Understanding how to obtain customer business requirements and communicate findings
- Adopting and learning new technologies
- Working and interacting with teams in the configuration of their Microsoft D365 CE system
- Updating ticket system daily

Basic Qualifications:

- Undergraduate degree in Computer Engineering, Computer Science, Information Systems or other technical discipline.
- Fluent in English both written and verbal
- 4+ years of experience with Microsoft D365 CE
- C/AL, AL,.NET, C#, C++, DevOps, and SQL Server development experience
- Understanding of ERP software and how it applies to business processes
- Excellent communication skills, written and verbal
- Strong analytical skills
- Knowledge on DevOps - Azure repos, pipelines, source control, branching, merging
- Experience in D365 CE Extension, integrations, and reports

Preferred Qualifications:

- Technology skills
- Ability to work independently
- Strong business knowledge
- Power Platform
- Azure
- Excellent interpersonal skills
- Expected to be flexible with time and collaborate with client project teams effectively
- Dynamics D365 CE certifications highly desired
- Integration experience
- NAV (2009 and later) environment maintenance
- SQL performance analysis

You want your next step to be the right one. You’ve worked hard to get where you are today. And now you’re ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you’ll move quickly along the learning curve and our clients will benefit from your fresh perspective.

Experience RSM. Experience the power of being understood.