Coord Sar

Grow your career with a growing organization

Whether they’re helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that’s hard to beat. And from a personal satisfaction perspective, you’ll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now.

Great West Global is growing their global presence and support. Our innovative and growing company is looking to fill the role of MIS Coordinator.
_ _Benefit Payment Office is looking for an enthusiastic, energetic, creative MIS Coordinator to support our team through the exciting, customer centric, rapidly changing world of the benefit payment office. This position is suited to an individual who has strong Microsoft Office skills, high integrity and can maintain confidentiality at the highest level. The MIS coordinator is the first point of contact for any and all technical issues on the floor. They assist with creating specifications for system and software upgrades, and maintenance of information systems equipment. The MIS coordinator also supervises the installation of new systems and tools.

Key Roles & responsibilities
- Seamless onboarding of new employees
- Request, maintain, track and audit required security accesses within H&D Claims Operations.
- Request, maintain inventory of all technology required by H&D Claims Operations including but not limited to, Laptops, Monitors and Virtual Machines
- Workstation technical support and data security
- Liaise with technical partners on national technical incidents on behalf of H&D operations.
- Support the production teams on technical issues that cannot be resolved in a timely fashion by the team leadership, knowledge articles, or help desk
- Maintain and track all adjuster security ranges and all personnel adjust information
- Accountable for all Operational Management reporting
- Maintain BCP records
- Create and manage inventory lists and floor plans
- Reconciliation of payroll and optima errors
- Maintain records for new hires and employee status changes

Qualifications and Competencies:

- 2-5 years of relevant experience in a similar role
- Business related post-secondary education or an equivalent combination of education and experience
- Demonstrated proficiency using Microsoft Excel, Word and Outlook
- Analytical and problem-solving abilities
- Excellent verbal and written communication skills
- Excellent organizational and time management skills with the ability to handle changing priorities and fluctuating workloads
- Ability to work independently
- Strong diplomacy and adherence to confidentiality.

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