Customer Care Representative

2 days ago

Pratap Nagar Jaipur Rajasthan, India Lunawat Gems Full time

**Key Responsibilities**:

- Provide accurate information about products, services, and policies.
- Address customer concerns and resolve issues to ensure customer satisfaction.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with other departments to resolve complex issues.
- Identify trends in customer inquiries and provide feedback to improve processes.
- Stay updated on product knowledge and company policies.

**Qualifications**:

- High school diploma or equivalent; degree preferred.
- Proven experience in customer service or a related field.
- Excellent written communication skills with a focus on clarity and professionalism.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and manage multiple tasks effectively.
- Experience in [industry-specific knowledge] is a plus.

**If you are good in communications skills kindly share your +919530066667**

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9530066667

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