Customer Support-chat/voice

3 hours ago

Kirti Nagar Delhi Delhi, India CIPHERSQUARE PAYMENT SOLUTIONS PRIVATE LIMITED Full time

**Answer questions**: Provide answers to questions about a product or service
- **Troubleshoot**: Help troubleshoot issues
- **Process returns**: Process returns for customers
- **Handle complaints**: Handle customer complaints and concerns in a timely manner
- **Provide information**: Provide information about upcoming promotions or deals
- **Create reports**: Form reports based on customer satisfaction statistics
- **Help team develop skills**: Help their team to develop new skills
- **Follow up**: Follow up to ensure resolution
- **Keep records**: Keep records of customer interactions

**Job Types**: Full-time, Permanent

Pay: Up to ₹22,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9289327614

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