Data Platform Adminstrator

**Company Overview**:
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

**What You'll Do**:
As a Data Platform Administrator, you will build, manage, and maintain snowflake and AWS services in a data ecosystems. This role will help to identify the right next-gen tools to increase the productivity of developers, analysts, and the collaborators. Our goal is to provide the right level of services to help enable our clients to deliver data products faster and better.

This position is an individual contributor role reporting to the Sr. Director, Data Platform & ML Operations.

**Responsibility**
- Automate repetitive platform tasks using scripting languages like Python, Shell, or Terraform
- Manage Snowflake data platforms independently
- Analyze Snowflake production workloads and develop strategies to optimize Snowflake for scale and efficiency
- Design and develop secure access models using Role-Based Access Control (RBAC)
- Oversee workloads in AWS (EC2, S3, IAM, Lambda) and have a solid understanding of cloud concepts
- Have a strong desire to learn and manage user accounts, groups, and roles on the Tableau platform
- Resolve issues related to access and queries on Tableau dashboards
- Create and implement a monitoring strategy and framework across various platforms, including Snowflake, Tableau, Airflow, Fivetran, and AWS with the guidance
- Develop alerts and dashboards with log monitoring tools
- Develop and document operational best practices, monitoring procedures, SLAs, and metrics
- Collaborate with the data engineering team and business collaborators to expedite data product delivery

**Job Designation**:
**Hybrid**:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

**What You Bring**:
**Basic**
- Bachelor’s or Master’s degree in Computer Science or a related field
- 3+ years of relevant experience with a Master’s degree or 5 years with a Bachelor’s degree
- Experience with user provisioning and access management on Snowflake and Tableau
- Knowledge of data platform cost management, credit consumption, and cloud spend optimization
- Familiarity with AWS and managing cloud platforms

**Preferred**
- Strong commitment to operational excellence through automation, innovation, and documentation
- Superb communication skills with the ability to liaise effectively with both business and technical teams
- Familiarity with AWS services such as EC2, IAM, and S3
- Knowledge of cloud technologies including AWS, GCP, and Azure (preferably AWS)
- Ability to thrive in a multi-functional team environment

**Life At Docusign**:
**Working here**

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

**Accommodation**

**Our global benefits**:
**Paid time off**:

- Take time to unwind with earned days off, plus paid company holidays based on your region.**Paid parental leave**:

- Take up to six months off with your child after birth, adoption or foster care placement.**Full health benefits**:

- Options for 100% employer-paid health plans from day one of employment.**Retirement plans**:

- Select retirement and pension programs with potential for employer contributions.**Learning & development**:

- Grow your career with coaching, online courses and education reimbursements.**Compassi