Flipkart Voice Process

2 weeks ago

Noida, India Snow Planners And Builders Full time

**We are Hiring **

**Role**:Flipkart voice Process

**Location**:Noida, Uttra pradesh

**Qualification**: Graduate / under Graduate

**Experience **:0 - 1 year in Customer Support

**Language **:English and Hindi

**Salary**: 15k
- 18k CTC

**Roles and Responsibilities**:

- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved

**Note : Work from office only**

**For more details Contact - Tajunnisha Hr (6380723976)**

**Salary**: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 6380723976

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