Credit Control Officer

2 days ago

Mahim Mumbai Maharashtra, India Datrax Services Pvt Ltd Full time

**Position: Credit Control Officer**

**Experience-2 Years**

**CTC- upto 30k**

**Location
- Mahim**

Position Overview: The Credit Control Officer plays a crucial role in managing the financial aspects related to the credit extended to clients. This role involves ensuring that payments are collected promptly, monitoring credit limits, resolving payment issues, and maintaining positive relationships with clients while safeguarding the financial interests of the agency.

Key Responsibilities:

- **Credit Management**:

- Assessing creditworthiness of clients before extending credit terms.
- Setting appropriate credit limits based on client profiles and payment history.
- Reviewing and updating credit policies and procedures as needed.
- **Invoicing and Billing**:

- Issuing accurate invoices to clients for services rendered.
- Ensuring invoices are delivered promptly and through appropriate channels.
- Following up on overdue payments and sending reminders as necessary.
- **Payment Monitoring**:

- Tracking payments received and reconciling accounts.
- Monitoring aged receivables and taking appropriate actions to collect outstanding balances.
- Resolving payment discrepancies and disputes in a timely manner.
- **Client Communication**:

- Maintaining regular communication with clients regarding payment terms and outstanding balances.
- Providing assistance and information to clients regarding invoices, payments, and account statements.
- Addressing client queries and concerns related to credit and billing.
- **Reporting and Analysis**:

- Generating regular reports on receivables, collections, and credit performance.
- Analyzing trends in payment behavior and identifying potential risks.
- Providing insights and recommendations to management for improving credit control processes.
- **Relationship Management**:

- Cultivating strong relationships with clients to foster trust and collaboration.
- Collaborating with sales and account management teams to address client needs and concerns.
- Negotiating payment plans or alternative arrangements with clients facing financial difficulties.
- **Compliance**:

- Ensuring compliance with relevant financial regulations and internal policies.
- Keeping abreast of changes in credit laws and regulations that may impact the agency’s credit practices.

**Job Types**: Full-time, Permanent

**Salary**: ₹22,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Experience**:

- Credit Management: 2 years (preferred)
- Payment monitoring: 2 years (preferred)

Work Location: In person

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