Front Desk Executive- Hospital

6 days ago

Gulabi Bagh Delhi Delhi, India NKS Hospital Full time

**TITLE EXECUTIVE**

**DEPARTMENT FRONT OFFICE**

**REPORT TO** **HOD/ MANAGER**

**BASED AT** **NKS HOSPITAL**

**Job Specifications**:
Experience: 1-2 Years

Post Graduate & Graduate

**Key Responsibility & accountability**

1. Greet and welcome patients, visitors, and vendors in a courteous and professional manner.

2. Provide information and answer inquiries about hospital services, policies, and procedures.

3. Schedule appointments, handle phone calls, and direct them to the appropriate departments or personnel.

4. Maintain a neat and organized reception area, ensuring a positive and welcoming environment.

5. Collect and verify patient information, including personal details, insurance coverage, and medical history.

6. Enter patient data accurately into the hospital's electronic health record (EHR) system.

7. Assist patients in completing necessary forms and ensure compliance with privacy regulations.

8. Schedule patient appointments and coordinate with various departments to ensure availability and smooth scheduling.

10. Follow up with patients to reschedule missed appointments and accommodate urgent requests.

11. Verify insurance coverage and co-payments for patient visits.

12. Provide patients with accurate cost estimates for services and explain billing procedures.

13. Process payments, issue receipts, and maintain financial records in accordance with hospital policies.

14. Maintain and update patient records, ensuring accuracy, confidentiality, and compliance with regulatory guidelines.

15. Retrieve and file medical records, test results, and other documentation as needed.

16. Assist in the digitization and transition to electronic medical records (EMR) systems.

17. Liaise with other hospital departments, such as nursing, pharmacy, and laboratory, to facilitate smooth patient care and information flow.

18. Communicate effectively with patients, physicians, and staff to relay messages, schedule appointments, and address inquiries or concerns.

19. Collaborate with the front office team to ensure efficient workflow and timely completion of tasks.

20. Handle challenging situations, such as patient complaints or emergencies, with professionalism and empathy.

21. Resolve conflicts or escalate issues to the appropriate supervisor or department for resolution.

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Rotational shift

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

  • Front Desk Executive

    2 weeks ago

    Karol Bagh, Delhi, Delhi, India Sunstar Hospitality Full time

    **JOB DESCRIPTION** **Organization: HOTEL SUNSTAR GROUP** **ABOUT THE ORGANIZATION**: Hotel SUNSTAR is a group of 8 hotels. We have 2 decades of experience and a very well-trained staff from the front office to housekeeping. We provide a 3- and 4-star luxurious facilities in very economical prices. We provide much better quality of stay than any other...

  • Front Desk Executive

    4 hours ago

    Karol Bagh, Delhi, Delhi, India Sunstar Hospitality Full time

    **JOB DESCRIPTION** **Organization: HOTEL SUNSTAR GROUP** **ABOUT THE ORGANIZATION**: Hotel SUNSTAR is a group of 6 hotels. We have 2 decades of experience and a very well-trained staff from the front office to housekeeping. We provide a 3- and 4-star luxurious facilities in very economical prices. We provide much better quality of stay than any other...

  • Front Desk Executive

    2 weeks ago

    New Delhi, India ALTR NATIV Full time

    Company DescriptionALTR NATIV is a lifestyle hotel brand that transcends traditional hostels and hotels. We are creating authentic, vibrant hubs for tech-savvy, design-conscious travelers seeking unpretentious luxury and affordability. Our consciously crafted spaces maximize comfort, creativity, and connection, catering to modern travelers. Join us in...

  • Front Desk Executive

    3 days ago

    Delhi, Delhi, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are looking for a highly skilled and experienced Front Desk Executive to join our team at AltF CoWorking, with 1-3 years of experience in the hospitality industry.Roles and ResponsibilityManage front desk operations, including handling customer inquiries and resolving issues professionally.Provide exceptional customer service, ensuring a positive...

  • Front Desk

    2 weeks ago

    New Delhi, India Neoteric Properties Full time

    Job Description – Front Desk Executive (Hospitality)Locations:- Garden City – Opp. VISM College, Gwalior - Nature Park – Behind New Collectorate Building, Gwalior - Regal Garden – New City Center, SirolPosition Overview:We are seeking a Front Desk Executive (Hospitality) to be the first point of contact for visitors at our Experience Galleries. The...

  • Receptionist/front Desk Executive

    1 week ago

    Delhi, Delhi, India AK Institute of Ophthalmology (AKIO) Full time

    Job Title: Receptionist/Front Desk Executive Requirement: Female Only Location: AK Institute of ophthalmology (AKAK Healthcare pvt. Ltd.), Safdarjung Enclave, New Delhi-110029. Job Summary: Key Responsibilities: - Greet and assist patients, visitors, and attendants in a courteous manner. - Answer and route incoming phone calls; take messages when...

  • Front Desk Executive

    2 days ago

    Delhi, Delhi, India JSI Power Full time

    **Key Responsibilities** - Greet and register clients with warmth and professionalism - Schedule therapies, manage appointments and daily rosters - Coordinate with doctors, physiotherapists, therapists and housekeeping - Manage front-desk WhatsApp communications and explain services - Handle walk-in and telephonic enquiries and explain packages - Process...

  • Front Desk

    3 weeks ago

    New Delhi, India Neoteric Properties Full time

    Job Description – Front Desk Executive (Hospitality)Locations:Garden City – Opp. VISM College, Gwalior Nature Park – Behind New Collectorate Building, Gwalior Regal Garden – New City Center, SirolPosition Overview:We are seeking aFront Desk Executive (Hospitality)to be the first point of contact for visitors at ourExperience Galleries . The role...

  • Front Desk Executive

    2 weeks ago

    Delhi, Delhi, India Stunning Dentistry Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionStunning Dentistry is India's Most Elite & Premier Dental Office dedicated to designing Stunning Smiles with a world-class experience.Role DescriptionThis is a full-time on-site role for a Front Desk Executive located in New Delhi. The Front Desk Executive will be responsible for handling receptionist duties, Patient management, Handling...

  • Receptionist/Front Desk executive

    1 week ago

    Delhi, Delhi, India AKAK Healthcare Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Job Title: Receptionist/Front Desk ExecutiveRequirement: Female OnlyLocation: AK Institute of ophthalmology (AKAK Healthcare pvt. Ltd.), Safdarjung Enclave, New Delhi Job Type: Full-timeJob Summary:We are looking for a professional and friendly Receptionist to manage front desk at our hospital. The ideal candidate will be the first point of contact for...