Customer Support Associate

5 days ago

Lucknow, India Technotask Business Solution Full time

**Responsibilities**:

- Provide accurate information about products and services to customers
- Resolve customer issues and complaints in a timely manner and escalate issues to the appropriate team members when necessary
- Document customer interactions and maintain accurate customer records
- Continuously strive to improve customer satisfaction and retention rates
- Work collaboratively with other team members to achieve team goals and objectives

**Requirements**:

- High school diploma or equivalent
- Excellent communication skills, both verbal and written
- Strong problem-solving skills and the ability to think on your feet
- Strong attention to detail and organisational skills
- Ability to work independently and in a team environment
- Ability to work flexible hours, including evenings and weekends if necessary

Address: Technotask Business Solutions, Aditya Tower, Vibhuti Khand, Gomti Nagar, Cinepolis Road, Lucknow - 226010
Contact Person: Rajat Tiwari
Contact No:

- 7607379007

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