Telemarketer

7 days ago

Ahmedabad Gujarat, India eKal Academy Full time

**Responsibilities**:

- **Telecalling and Outreach**:

- Conduct outbound calls to prospective students to promote ekal Academy's online courses.
- Utilize scripts and talking points to effectively communicate the benefits and features of the courses.
- Follow up with leads generated through various marketing channels to encourage enrollment.
- **Counseling and Consultation**:

- Provide detailed information about course curriculum, duration, fees, and certification to interested individuals.
- Listen to potential students' needs and goals, offering personalized recommendations based on their interests and career objectives.
- Address any questions or concerns raised by prospective students, providing accurate and helpful guidance to facilitate decision-making.
- **Sales and Conversion**:

- Employ persuasive selling techniques to convert leads into course registrations.
- Maintain accurate records of interactions and sales activities using CRM software.
- Meet or exceed weekly and monthly sales targets set by the management team.
- **Customer Relationship Management**:

- Build rapport and establish a positive relationship with prospective students to enhance customer satisfaction and retention.
- Conduct follow-up calls with enrolled students to gather feedback and address any issues or inquiries they may have.
- **Market Research and Feedback**:

- Stay updated on industry trends, competitor offerings, and market demands related to online education.
- Provide feedback to the marketing and product development teams based on insights gathered during interactions with potential students.

**Requirements**:

- Proven experience in telecalling, sales, or customer service roles, preferably in the education sector.
- Excellent verbal communication and interpersonal skills.
- Ability to engage with diverse audiences and tailor communication to suit individual needs.
- Strong negotiation and persuasion abilities.
- Familiarity with CRM software and sales tracking tools.
- A positive attitude, resilience, and a passion for helping others achieve their educational goals.
- Bachelor's degree in marketing, business, education, or a related field (preferred).
- Fluency in multiple languages may be advantageous, depending on the target market.

**Benefits**:

- Competitive salary with performance-based incentives.
- Opportunities for professional development and career advancement.
- A dynamic and supportive work environment with a focus on teamwork and collaboration.
- Access to eKal Academy's online courses for personal and professional growth.

Pay: ₹125.00 - ₹135.00 per hour

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Sales and Telemarketing: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

**Location**:

- Ahmedabad, Gujarat 380058 (preferred)

Work Location: In person

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