Receptionist

4 days ago

Cannanore, India The Kannur Club Full time

welcome and greet guests
- answer and direct incoming calls
- make and confirm reservations for guests
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests payment methods during check-in.
- Providing guests with information about the Club
- Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.
- verify guest's payment method
- listen and respond to guest queries and requests both in-person and by phone
- provide accurate information about local attractions and services
- liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
- complete and maintain any incident reports, daily activity reports or other reports requested by management
- manage conference room bookings and scheduling
- close guest accounts and check guests out
- review accounts and charges with guests during the check-out process
- process accurate payment of guest accounts
- inform housekeeping when rooms have been vacated and are ready for cleaning
- monitor visitors to the hotel
- enforce rules and policies of the hotel
- maintain a neat and orderly front desk and reception area

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9846295550

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