Stargazing Expert

**Profile Summary**

The objective of the position is to deliver Educational programs & sessions to different clients with integrity and according to protocols. It would broadly encapsulate session planning and execution, client satisfaction, assists develop & customize new programs and sessions for Astroport. To work rigorously for content creation for social media, sharing your experiences.

**Company**:Astroport India Pvt. Ltd.

**Position Title**:Stargazing Experts

**Level/Grade**:Level - 5

**Functional Area**:Stargazing and Experiences

**Reporting To**:Education Head

**Key Accountabilities**

**Programme Planning and Delivery**
- Conducting hands-on educational activities/sessions on Astronomy and Space Science, exploring and learning by observing natural phenomena. Animal, bird watching and any other science hands-on session, etc.
- Practicing and self-training on equipment like telescopes, binoculars, tracking devices and launching rockets.
- Plan delivery of program/session/activities/events on time and formulate and follow the agenda.
- Interact with students/solve the queries as and when required and inspire them.
- Write content for website/newsletter and social media.
- Experience and inclination to design educational aids and models.
- Participate & support in adventure activities.
- Conducting events and the guest's engagement activities, corporate activities, etc.
- Organizing the night out event camps, cycling adventure & historical tours in-out camp.

**Reports & Feedbacks**
- Prepare and timely submit all the reports and formats as per the SOP on time.
- Take and submit feedback forms of clients and students about the session and work towards improvement.
- Submit daily photographs and videos.

**Participation in Events**
- Participate in and organise company events like fairs, quiz competitions, observations, Public Watches, etc.
- Work as a volunteer for all the SPACE Foundation activities & events.

**Represent the company on Media**
- Represent company across various media through interviews, participation in the talk shows; write papers and articles in magazine and newspapers as per the company’s media policy (at Astroport site)

**Training**
- Self - training and take eligibility approval for various programs/products.
- Assist the training officer in the training of new joiners.
- Assist in training existing educators for new workshops/camps/programs.

**Updation of Teaching Aids**
- Update the lesson plans/teaching aids as per the requirements, time to time.
- Assist the PDT members for the development of product/new content.

**Science Populaization**
- Always carry the mission of promotion and propagation of astronomy and space science education.

**Client Relationship**
- Maintain a healthy client relationship on Astroport Site.
- Regular collection of clients' testimonials.

**Store Management**
- Maintenance of store equipment and materials.
- Timely requisition of consumable material.
- Requisition of material to other educators and maintaining records of the same.

**Social Media Handling**
- Ensure that the photographs of your daily sessions, programs, or camps are consistently posted on your local page with watermarks and captions, enhancing the quality and impact of your content.
- Encourage guests to share reviews and feedback on the social media pages for their site.
- Responding to comments, client queries, suggesting sales campaigns and promote other Astroports for cross-selling opportunities.
- Ensure the social media presence of designated Astroports with a focus to engage, provide informative astronomical related facts/quizzes, event details and responsive to the public's needs and interests. This approach can help boost the organization's visibility, visitor engagement, and ultimately, its success.

**Key Deliverables**
- Planning of client programmes/sessions/activities/events on time and follow the agenda.
- Organize and participate in events like fairs, quiz competitions, observations, public watches etc.
- Maintain the quality standard of programme conduction.
- Maintaining ambience, equipment and support material.
- Maintain and create display boards at reception for feedback and daily events.
- Guiding and preparing the students for national and international competitions/projects.
- Continuous upgradation of exhibits, displays and resource material is also a part to enhance guest experience
- Prepare and timely submit all the reports as per the department's format.
- Self-training and take eligibility for various programmes/products.
- Represent the company across press and social media and follow the company’s media policy.

**Knowledge**
- Education: BSC/MSC/Btech/Mtech or related field
- Experience: Fresher
- Knowledge of space science and astronomy.

**Skills**
- Excellent communication (written & verbal)
- Professional, pro-active and team player
- Interpersonal skills and scientific temper

**Attitude**
- Adaptive to challenging environment
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