Payment Lifecycle Associate

**JOB DESCRIPTION** About J.P. Morgan Corporate & Investment Bank**

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

Job Summary:
**Responsibilities**:

- Work with the Cash Account Platform Expense Service Owner to achieve all associated organizational and workforce-aligned objectives.
- Ensure, in support of our key values, that the right expense is in the right place, at the right time, with maximum transparency.
- Partner with the CAM Expense service lead in managing the critical outcomes for Nostro Pool residual balances.
- Ensure that all work items are completed as per the agreed timelines and in line with BD deliverables.
- Drive innovative solutions for efficient operations and prioritize key technology enhancements across the Expense team to support productivity and control enhancements.
- Exhibit strong partnership abilities.
- Constantly review and update internal processes to enhance efficiency through automation, better employee, and stakeholder experience.
- Build, support, and maintain automation workflows developed on Alteryx, Tableau tools, or any other Business Intelligence capability.
- Collect, collate, and analyze data sets from sources across platforms for the purpose of advancing the Expense service.
- Partner with the global stakeholder team to enhance the Expense process.
- Participate in various testing related to system enhancement, project implementation, and new onboarding to expense initiatives.

**Required Qualifications, Skills and Capabilities**:

- Bachelor’s degree required. Minimum 8 years of banking operations and financial service experience
- Process orientation with ability to understand upstream and downstream implications
- Works collaboratively, shares information and effectively communicates with team members, departmental management and partners in Sales, Service and Product
- Advanced attention to detail with proven ability to work with a high degree of accuracy
- Flexible, quickly adapts to changes in the work environment, and manages competing priorities to achieve the most effective results
- Proficient ability to identify, remediate, report inconsistencies, redundancies and control issues
- Requires strong computer skills, including ability to use mainframe and common PC based software packages including MS Access, Excel, Word, and PowerPoint

**Preferred Qualifications, Skills and Capabilities**:

- Knowledge of Wholesale Payments and TS Billing is an advantage
- Citizen Developer Tool Sets - Advanced knowledge of Alteryx, Tableau, or UIPath, will be a plus

**ABOUT US**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.