Cluster Field Trainer

2 weeks ago

Ahmedabad Gujarat, India OASIS Full time

**Job description**

**Job Description:

- **

**Position:

- Cluster Field Trainer Designation:

- Sr. Executive / Assistant Manager**

**Job Summary**:
The Sr. Executive / Assistant Manager (Field Training)(Field Training) is responsible for supporting the Training & Development team in delivering effective and efficient training programs within the Quick Service Restaurant (QSR) industry. This role primarily focuses on providing on-the
- job training to employees, monitoring their performance, and ensuring compliance with operational standards and procedures.

**Responsibilities**:
1. On-the-Job Training:

- Conduct on-the-job training sessions for new hires and existing employees.
- Demonstrate and explain operational procedures, best practices, and customer service standards.
- Provide hands-on guidance and support to employees to enhance their skills and knowledge.

2. Performance Monitoring:

- Observe and assess employee performance during training sessions and on-the-job.
- Provide feedback and coaching to employees to improve their performance and adherence to operational standards.
- Identify areas for improvement and develop action plans to address performan gaps.

3. Compliance with Operational Standards:

- Ensure that all employees comply with the QSRs operational standards and procedures.
- Monitor and assess employee adherence to food safety, cleanliness, and hygiene standards.
- Conduct regular audits to identify non-compliance issues and implement corrective actions.

4. Training Material Development:

- Assist in the development of training materials, modules, and resources.
- Collaborate with the Training & Development team to create engaging and interactive training content.
- Update and revise training materials as needed to reflect changes in operational procedures or industry standards.

5. Training Evaluation and Reporting:

- Assist in evaluating the effectiveness of training programs through assessments and feedback mechanisms.
- Collect and analyze data on training outcomes and employee performance.
- Prepare reports on training evaluation results and provide recommendations for improvement.

6. Collaboration and Coordination:

- Collaborate with the Training & Development team to ensure smooth execution of training initiatives.
- Coordinate with store managers and supervisors to schedule and organize training sessions.
- Communicate with employees to ensure their understanding of training schedules and expectations.

**Qualifications and Skills**:

- Any graduate
- Strong knowledge of operational standards and procedures in the QSR industry.
- Excellent communication and presentation skills.
- Ability to provide clear and constructive feedback to employees.
- Strong organizational and time management skills.
- Proficient in using Microsoft Office Suite and other training software.
- Ability to work independently and as part of a team.
- Willingness to travel to various locations as required.

**Thanks & Regards**
**Shivani Warak|**
**SG OASIS CONSULTANCY PVT LTD**

**Job Types**: Full-time, Permanent

**Salary**: Up to ₹600,000.00 per year

**Education**:

- Bachelor's (preferred)

Work Location: In person

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