Receptionist - Balaji Dental Center

3 days ago

Paschim Vihar Delhi Delhi, India BALAJI DENTAL CENTRE Full time

**About Us**:
We are a well-established dental center dedicated to providing exceptional care in a friendly and comfortable environment. Our team is committed to professionalism, compassion, and the highest standards in oral healthcare. We are currently seeking an experienced and professional **Dental Receptionist** for our office—someone who can help make every patient feel welcome, valued, and well cared for from the moment they walk in.

**Position Overview**:
**Key Responsibilities**
- **Patient Engagement**: Greet and welcome patients and visitors with a friendly and professional manner, ensuring a positive first impression.
- **Scheduling**: Manage the appointment schedule efficiently, booking, canceling, and rescheduling appointments, and ensuring optimal patient flow to minimize wait times.
- **Administrative Duties**: Answer, screen, and direct phone calls; manage and organize patient records (both paper and electronic); process incoming and outgoing mail and correspondence.
- **Check-in/Check-out**: Accurately verify patient information, collect necessary forms, process patient payments (co-pays, balances), and issue receipts.
- **Billing/Insurance**: Assist with verifying patient insurance coverage, inputting insurance data, and processing basic billing documentation.
- **Office Maintenance**: Ensure the reception and waiting areas are tidy, presentable, and well-stocked with necessary forms and information.
- **Communication**: Serve as the primary communication link between patients and dental staff (dentists, hygienists, assistants).

**Qualifications and Requirements**
- **Gender Preference**: Female preferred.
- **Experience**: Proven work experience as a Receptionist or in a similar customer-facing administrative role, preferably within a fast-paced office environment.
- **Background**: Previous experience in a **healthcare, medical, or dental setting is highly preferred.** Familiarity with dental terminology and scheduling software is a significant asset.
- **Personality**: Must possess a **pleasing personality**—warm, empathetic, patient, and professional with excellent verbal communication skills.
- **Skills**:

- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment (printers, scanners).
- Experience with practice management or electronic health record (EHR) systems is a plus.
- Excellent organizational and multitasking abilities.
- Strong problem-solving skills and attention to detail.
- Ability to handle sensitive information with discretion and maintain patient confidentiality (HIPAA compliance).

**Education**
- High school diploma or equivalent required.
- Additional certification or training in office administration or medical/dental front office is a plus.

**Work Environment**
- This is a full-time position requiring consistent hours during the dental center's operating schedule.

**Job Types**: Full-time, Part-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

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