Cse (Customer Support Executive)

2 days ago

Jaipur Rajasthan, India Skyline Hire Private Limited Full time

**Key Responsibilities**:

- Resolve customer complaints and issues efficiently.
- Document interactions in the CRM system.
- Escalate unresolved issues as necessary.
- Meet performance targets such as call quality and resolution time.

**Required Skills**:

- Strong communication skills.
- Problem-solving ability and patience.
- Familiarity with CRM tools.

**Qualifications**:

- High school diploma or equivalent.
- 6 months of experience in a customer service role (BPO experience preferred).

**Job Types**: Full-time, Permanent

Pay: ₹5,000.00 - ₹9,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer support: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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