Telesales

6 days ago

Navi Mumbai Maharashtra, India Eduonix Learning Solutions Full time

**Overview**:
The Telesales role is vital to our organization as it is responsible for generating sales opportunities through outbound calls. This position plays a key role in driving revenue by contacting potential customers to promote our products or services, qualify leads, and secure sales appointments.

**Key Responsibilities**:

- Make outbound calls to potential customers.
- Pitch products or services to meet sales targets.
- Identify and qualify leads through strategic questioning.
- Set up sales appointments for field sales representatives.
- Build and maintain a pipeline of prospects.
- Negotiate and close sales.
- Record details of interactions and sales transactions in the CRM system.
- Follow up on leads and customer inquiries.
- Meet and exceed monthly sales quotas.
- Provide information on products or services to potential customers.
- Handle customer objections and demonstrate persistence to secure sales.
- Collaborate with the sales team to improve sales performance.
- Stay updated on product knowledge and industry trends.
- Adhere to sales scripts and guidelines.
- Deliver exceptional customer service throughout the sales process.

**Required Qualifications**:

- High school diploma or equivalent; Bachelor's degree is a plus.
- Proven work experience in telesales or a similar sales role.
- Excellent communication and interpersonal skills.
- Strong sales and negotiation skills.
- Ability to handle rejection and remain persistent.
- Experience using CRM software and sales databases.
- Goal-oriented with a focus on achieving sales targets.
- Ability to work in a fast-paced, dynamic environment.
- Good understanding of sales performance metrics.
- Customer-oriented with a focus on providing exceptional service.
- Ability to effectively manage time and prioritize tasks.
- Adaptability and a willingness to learn about the products or services offered.
- Problem-solving and decision-making abilities.
- Self-motivated with a positive attitude.
- Understanding of sales techniques and strategies.

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