Receptionist

**Responsibilities**:
**Front Desk Operations**: Greet customers and visitors warmly as they enter the shop, providing a positive first impression.

**Customer Service**: Assist customers with inquiries, product information, and general assistance. Ensure a high level of customer satisfaction through friendly and helpful interactions.

**Phone Handling**: Answer and direct incoming phone calls in a professional and courteous manner. Take messages and forward calls to the appropriate staff members.

**Appointment Scheduling**: Manage and schedule appointments for customers. Coordinate with staff to ensure timely and efficient service.

**Administrative Support**: Provide administrative support to the shop, including data entry, filing, and maintaining organized records.

**Cash Handling**: Handle basic cash transactions, issue receipts, and maintain accurate records of daily transactions.

**Information Dissemination**: Communicate relevant information to customers, such as promotions, events, and shop policies.

**Maintaining Clean and Tidy Reception Area**: Ensure the reception area is neat and organized, creating a welcoming environment for customers.

**Team Collaboration**: Collaborate with other staff members to address customer needs and contribute to a positive working environment.

**Requirements**:
**Customer Service Skills**: Excellent customer service and interpersonal skills.

**Communication**: Clear and effective communication skills, both verbal and written.

**Organization**: Strong organizational and multitasking abilities.

**Professionalism**: Maintain a professional appearance and demeanor at all times.

**Computer Skills**: Basic proficiency in using computer systems for tasks such as data entry and scheduling.

**Adaptability**: Ability to handle a variety of tasks and adapt to a dynamic work environment.

**Reliability**: Punctual and reliable attendance.

**Salary**: ₹14,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Muzaffarpur, Bihar: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Front desk - Receptionist: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 7547827777