Service Advisor

**Role Description** This is a full-time on-site role as a Service Advisor at Indus Motors Co. (P) Ltd in Muvattupuzha. As a Service Advisor, you will be responsible for providing excellent customer service, managing vehicle repair and maintenance, scheduling appointments, and ensuring customer satisfaction. You will work closely with the service team and...

Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. - Answering questions about service outcomes...

Greeting customers and directing them to available mechanics.Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.Answering questions about service outcomes and...

Job description:A Service Advisor Trainee at Nippon Toyota assists experienced Service Advisors in handling customer interactions related to vehicle service and repairs. This role involves learning to diagnose issues, provide estimates, manage repair orders, and ensure customer satisfaction. Key responsibilities include assisting with customer communication,...

Extending courteous reception to customers Establish the complaints in the vehicle after a road test Provide reasonable time and cost estimate for repairs Job allocation to supervisors and monitoring of workflow Regular update to customers on the status of job Explain the final repair jobs carried out with details of parts repaired or replaced during the...

Extending courteous reception to customers Establish the complaints in the vehicle after a road test Provide reasonable time and cost estimate for repairs Job allocation to supervisors and monitoring of workflow Regular update to customers on the status of job Explain the final repair jobs carried out with details of parts repaired or replaced during the...

Greet customers when they arrive at the parts and service center and direct them to an available mechanic - Consult with mechanics about necessary repairs and possible alternatives to expensive work - Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options - Answer questions about service...

Greeting customers and directing them to available mechanics Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers Answering questions about service outcomes and...