Fresher Female

1 day ago

Raipur Chhattisgarh, India VISION QUEST VENTURE Full time

A telecaller is a customer service representative who contacts customers over the telephone.

A typical job description for a telecaller includes the following responsibilities:

- Make outbound calls to customers to promote products and services, or follow up on recent purchases.
- Respond to customer inquiries and provide information about products and services.
- Resolve customer complaints and provide appropriate solutions.
- Keep records of all customer interactions and transactions, updating customer information in a database as necessary.
- Meet and exceed sales and customer satisfaction targets.
- Continuously improve product and service knowledge to provide accurate information to customers.
- Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings.
- Follow all company policies and procedures, including those related to confidentiality and data security.
- Participate in training and development opportunities to improve skills and knowledge.
- Adhere to schedules and work efficiently under pressure to meet deadlines.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Lead generation: 3 years (required)
- CLIENT HANDLING: 3 years (required)

**Language**:

- FLUENT ENGLISH (required)

Work Location: In person

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