Customer Support Representative
4 days ago
Provide accurate information about products, orders, delivery, returns, and policies.
- Maintain a friendly, polite, and solution-oriented attitude in every interaction.
- Coordinate with internal teams (operations, sales, logistics) to resolve customer concerns.
- Update customer records and track issues until full resolution.
- Follow up with customers to ensure satisfaction.
- Handle complaints and escalate cases when required.
- Maintain professionalism even under pressure.
- Suggest improvements based on customer feedback.
**Job Types**: Full-time, Permanent, Fresher
Pay: From ₹8,086.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
Work Location: In person
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