Admission Officer

The Admissions Officer is responsible for managing the end-to-end admissions process for prospective students, from initial inquiry through to enrolment. This role acts as a primary liaison, guiding applicants and their families, evaluating credentials, and supporting the institution's overall recruitment and enrollment goals.

Key Responsibilities

Application Management and Evaluation
- **Decision Making**: Make recommendations or final decisions on applicant admissions in accordance with established policies, ensuring fairness and consistency.
- **Data Maintenance**: Maintain accurate and confidential records of all applicant communications and information within the Admissions database or **CRM (Customer Relationship Management)** system.
- **Compliance**: Ensure all admissions processes comply with internal policies and external regulations (e.g., FERPA, UCAS, or other higher education guidelines).

Recruitment and Outreach
- **Recruitment Events**: Represent the institution at recruitment events, such as **Open Houses**, **College Fairs**, and information sessions, both on and off-campus.
- **Tours and Interviews**: Coordinate and conduct campus tours and interviews with applicants to assess their fit and provide a personalized experience.
- **Conversion Activities**: Assist in strategies to "convert" admitted students into enrolled students, which may include targeted communication and follow-up.

Administrative and Coordination Duties
- **Reporting**: Generate and analyse reports on admissions data, trends, and outcomes to inform recruitment strategies and goal setting.
- **Interdepartmental Collaboration**: Liaise with other departments—such as Marketing, Financial Aid, Academic Deans, and Registration—to ensure a seamless transition for applicants throughout the process.

Required Skills and Qualifications

Education and Experience
- **Education**: Typically requires a **Bachelor's degree** in a relevant field (e.g., Education, Business, Communications, or Marketing). A Master's degree may be preferred for senior roles.
- **Experience**: Previous professional experience in admissions, student recruitment, academic advising, or a related higher education environment is usually required.

Essential Skills
- **Communication & Interpersonal Skills**: Exceptional written and verbal communication skills, including public speaking and the ability to build rapport with diverse stakeholders (students, parents, staff).
- **Customer Service**: A strong commitment to providing excellent customer service and a welcoming, supportive experience for all applicants.
- **Technical Proficiency**: Competence in using **CRM systems** (like Slate or Salesforce), student information systems, and standard office software (e.g., Microsoft Office Suite).
- **Analytical and Decision-Making**: Ability to analyse data to identify trends and make fair, informed, and objective decisions.

Pay: ₹12,473.59 - ₹40,151.64 per month

**Benefits**:

- Flexible schedule

**Education**:

- Bachelor's (required)

**Experience**:

- Academic counseling: 1 year (required)

**Language**:

- Hindi English (required)

Willingness to travel:

- 50% (required)

Work Location: In person