Receptionist
4 days ago
**Job description**
**Location**:Ghatkopar East, Mumbai
**Timings**: 10 AM - 7 PM, Monday to Saturday
**Employment Type**: Full-time
**About Us**:
Reform Pilates & Physiotherapy is a vibrant and welcoming Pilates studio dedicated to providing exceptional fitness experiences to our clients. We are looking for a dynamic and organized **Receptionist** to be the face of our studio, ensuring smooth operations and excellent customer service.
**Key Responsibilities**:
- **Appointment Scheduling**: Manage the instructors’ calendar, schedule client appointments, and ensure efficient slot allocation.
- **Client Communication**: Confirm bookings for the next day's sessions, follow up with clients, and address inquiries professionally.
- **New Client Inquiries**: Provide information about classes, packages, and membership options, and ensure proper follow-ups.
- **Front Desk Management**: Greet clients, maintain a welcoming environment, and handle check-ins/check-outs.
- **Records & Payments**: Maintain attendance records, assist with payment processing, and update client details in the system.
- **Coordination**: Communicate efficiently with instructors regarding class schedules and any client-specific requests.
**Requirements**:
- Strong **English communication skills** (both verbal and written).
- Prior experience in a **front desk, receptionist, or customer service role** is preferred.
- Good organizational and multitasking skills to manage appointments and client inquiries.
- Friendly, professional, and **customer-centric attitude**.
- Ability to work independently and manage day-to-day studio operations efficiently.
**Job Types**: Full-time, Fresher
Pay: ₹10,000.00 - ₹12,000.00 per month
**Language**:
- English (preferred)
**Location**:
- Ghatkopar, Mumbai, Maharashtra (required)
Work Location: In person
**Job Types**: Full-time, Fresher
Pay: ₹10,000.00 - ₹12,000.00 per month
Ability to commute/relocate:
- Ghatkopar, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
**Language**:
- English (preferred)
Work Location: In person
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