Counter Salesman in Fabric Showroom

3 days ago

Kasba Kolkata West Bengal, India N C Enterprise Full time

**Role: Counter Salesman in Fabric Showroom**

**Office Time: 10:30 AM - 08:00 PM**

**Salary: Rs 12000-Rs 18000 (Depending on experience and capability)**

Responsible for providing excellent customer service and driving sales at a point of sale. This includes greeting customers, answering questions, processing transactions, and maintaining a clean and organized sales area. They also play a key role in maintaining inventory, restocking shelves, and potentially handling customer complaints. Also, video call selling for PAN India customers would be a must. Should be fluent in English, Bengali and Hindi.

**Customer Interaction & Sales**:

- **Greeting and Assisting Customers: Welcoming customers, understanding their needs, and guiding them to suitable products or services.**:

- **Providing Product Information: Answering questions about products, features, pricing, and promotions.**:

- **Processing Transactions: Handling cash, credit card, and other payment methods accurately and efficiently.**:

- **Upselling and Cross-selling: Suggesting additional or complementary items to increase sales.**:

- **Handling Customer Complaints: Addressing customer concerns and finding solutions, escalating to management when necessary.**

**Operational Tasks**:

- **Maintaining Sales Counter Area: Keeping the sales counter clean, organized, and well-stocked.**:

- **Inventory Management: Monitoring stock levels, restocking shelves, and reporting shortages.**:

- **Opening and Closing Procedures: May be involved in opening and closing the store, including setting up the sales counter.**

**Additional Responsibilities**:

- **Meeting Sales Targets: Working to achieve individual or team sales goals.**:

- **Building Customer Relationships: Creating a positive and welcoming environment to encourage repeat business.**:

- **Staying Informed: Keeping up to date on product knowledge, promotions, and store policies.**:

- **Collaborating with Team: Working with other sales staff and management to ensure smooth operations.**

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

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