Logistics Supervisor

**Logistics Supervisor**:
**Domnic Lewis has been mandated to hire for Logistics Supervisor**

**Position Title**: Logistics Supervisor
**Level**: Mid-Senior Level
**Department**: Supply Chain - Logistics
**Accountability**: Logistics Operations, Warehousing & Distribution - India

**Position Overview**:
The Logistics Supervisor is responsible for overseeing logistics, warehousing, and distribution activities related to pharmaceutical products manufactured, supplied, stored, or dispatched within or from India. The role also covers import-related logistics operations for raw materials and finished goods coming into India. The supervisor ensures efficient inbound and outbound logistics, customs clearance, warehousing, and distribution in compliance with regulations and business requirements.

This position requires strong expertise in SAP, import/export regulations, transportation management, customs handling, and warehouse operations. The role plays a key part in ensuring timely and cost-effective supply chain operations supporting production and customer delivery.

**Key Responsibilities**:
**Logistics & Distribution Operations**:

- Manage all inbound and outbound shipments to/from manufacturing sites and contract manufacturing organizations (CMOs)
- Supervise logistics for products produced and distributed globally
- Ensure timely and correct delivery of customer shipments and documentation
- Monitor and improve shipping cycle times for both inbound and outbound operations
- Utilize optimal seaports and airports for cost-effective and timely logistics
- Coordinate the generation of weekly dispatch schedules
- Resolve transportation and logistics-related issues proactively

**Vendor & Contract Management**:

- Negotiate and manage contracts with logistics service providers, including transporters, customs house agents, freight forwarders, and consultants
- Track vendor performance and ensure compliance with service agreements
- Manage timely payments to vendors and resolve related issues

**Warehouse Management**:

- Oversee all warehouse facilities and operations across India
- Ensure adherence to inventory accuracy, material handling protocols, and storage standards

**Compliance & Documentation**:

- Ensure compliance with import/export regulations, trade compliance (including SDN checks), and customs laws
- Submit post-shipment documentation to banks within required timelines
- Generate accurate e-way bills and ensure proper GST documentation to avoid financial penalties
- Resolve customs and regulatory issues, including ADC-related concerns
- Manage documentation for government schemes and incentives
- Maintain familiarity with DAVA portal requirements
- Coordinate with external laboratories for product testing as needed

**Budget & Performance Monitoring**:

- Develop and manage logistics budgets (fixed and variable)
- Identify and implement cost-saving initiatives across the logistics network
- Prepare monthly MIS reports tracking costs, documentation accuracy, and operational performance
- Monitor warehousing, transportation, and logistics KPIs; implement improvement projects

**Customer Service & Coordination**:

- Act as a key contact for customer and sales inquiries related to shipping
- Ensure consistent achievement of OTIF (On-Time In-Full) and OTD (On-Time Delivery) metrics
- Support all logistics needs related to exports and imports involving India

**Qualifications & Experience**:

- Bachelor//'s degree in Supply Chain, Logistics, Engineering, Business, or related field; MBA or advanced degree preferred
- **Minimum 10 years** of experience in two or more areas: logistics, planning, and supply chain-preferably in pharmaceutical or chemical manufacturing
- **Minimum 5 years** of hands-on experience with **SAP**
- Demonstrated ability to manage imports and resolve issues with **ADC** and **Customs**
- Knowledge of **EOU (Export Oriented Unit)** processes is required
- Knowledge of **Excise** regulations is an added advantage
- Familiarity with **cGMP** standards in a manufacturing environment
- **International logistics experience** is highly desirable
- Strong skills in **Microsoft Excel**, Word, and PowerPoint
- Excellent communication, analytical, and decision-making capabilities
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment
- Experience in **customer service** or support roles is a plus