
E - Commerce Executive (Non IT Jobs)
3 days ago
Position **:Permanent**
Location **:Chennai, India**
Salary**: 30k -35k**
**Job Details**:
**Website Management**:
- Maintain and update the e-commerce website regularly, ensuring it is user-friendly and responsive.
- Monitor website performance, including load times, mobile responsiveness, and security.
- Implement SEO best practices to improve the website's search engine rankings.
- Product Listings and Merchandising:
- Create, update, and optimize product listings, including images, descriptions, and pricing.
- Ensure accurate stock levels and availability information is displayed.
- Implement effective product merchandising strategies to increase sales.
**Customer Support**:
- Assist customers with order tracking, returns, refunds, and exchanges.
- Maintain a high level of customer satisfaction and handle customer feedback effectively.
**Marketing and Promotion**:
- Collaborate with the marketing team to plan and execute e-commerce marketing campaigns.
- customers.
- Monitor and analyze e-commerce data to optimize marketing strategies.
**Sales Analysis and Reporting**:
- Track e-commerce sales, customer behavior, and key performance indicators.
- Generate regular reports on e-commerce performance and propose improvements.
- Identify trends and insights to drive decision-making and growth.
**Inventory Management**:
- Oversee inventory levels to ensure products are in stock and available for sale.
- Work with suppliers and other teams to manage inventory efficiently.
**Technology and Tools**:
- Stay updated on e-commerce trends and emerging technologies to keep the business competitive.
- Familiarity with e-commerce platforms, payment gateways, and other relevant software.
- Listing of products.
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