IT Technician

2 weeks ago

Bengaluru Karnataka, India DSA GLOBAL PRIVATE LIMITED Full time

### Job Title: Laptop and Software Support Technician

**Location**: Bangalore, India

**Salary**: Up to ₹20,000/month

**Job Type**: Full-time, Onsite

**Job Summary**:
**Key Responsibilities**:

- **Laptop Management**: Set up, configure, and maintain laptops for employees, ensuring all hardware is functioning properly.
- **Technical Support**: Provide technical assistance to staff regarding hardware and software issues via help desk or in-person support.
- **Inventory Management**: Keep track of laptop and software inventory; assist in purchasing and procurement as needed.
- **Documentation**: Maintain accurate records of laptop configurations, software licenses, and support requests.
- **Training**: Assist employees with basic software training and troubleshooting best practices.

**Qualifications**:

- Proven experience in IT support or a related role.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively in a team environment.

**Preferred Qualifications**:

- Familiarity with ticketing systems (e.g., Jira, ServiceNow).
- Relevant certifications (e.g., CompTIA A+, ITIL) are a plus.

**What We Offer**:

- Competitive salary (up to ₹20,000/month).
- Opportunities for professional development and growth.
- A supportive and collaborative work environment.

**Job Types**: Full-time, Permanent

Pay: From ₹25,000.00 per month

Shift:

- Day shift
- Fixed shift
- Morning shift

Work Days:

- Monday to Friday

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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