Process Trainer Bpo

15 hours ago

Wagle Estate Thane Maharashtra, India Mihir Infinite Services Pvt Ltd Full time

**Key Responsibilities**:

- **Training & Development**: Design and develop comprehensive training materials, including manuals, e-learning modules, and presentations tailored to specific operational needs.
- **Conduct Training Sessions**: Facilitate engaging training sessions for new hires and existing employees on processes, systems, and best practices.
- **Needs Assessment**: Collaborate with management to assess training needs and identify skill gaps to improve operational efficiency.
- **Performance Monitoring**: Evaluate training effectiveness through assessments, feedback, and performance metrics; adjust training programs accordingly.
- **Onboarding Support**: Assist in the onboarding process for new employees, ensuring they understand company policies, procedures, and tools.
- **Continuous Improvement**: Stay updated with industry trends and incorporate new training methodologies and technologies to enhance learning experiences.
- **Documentation and Reporting**: Maintain accurate records of training sessions, participant progress, and outcomes; prepare reports for management review.

**Qualifications/Experience**:

- 2+ years of experience in training and development, preferably in a BPO or customer service environment.
- Strong understanding of BPO operations and industry standards.
- Excellent presentation and facilitation skills.
- Proficiency in training software and Learning Management Systems (LMS).
- Strong analytical and problem-solving abilities.
- Effective communication and interpersonal skills.

**For more details, you can reach us via call or WhatsApp at 9594987880.**

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Day shift
- Monday to Friday
- Rotational shift
- UK shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)

**Language**:

- English (required)

Work Location: In person

  • Bpo Trainer

    6 days ago

    Thane, India Abhinav Institute of Technology and Management Full time

    Profile: BPO Trainer Qualification: Any Graduate Location: Thane Skills: Good English communication Required Immediate Joiner **Salary**: 15000 to 20000 **Job Types**: Full-time, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Diploma (preferred) **Experience**: - BPO: 1 year...

  • Process Trainer

    6 days ago

    Thane, India Teleperformance Full time

    **Process Trainer (Travel Process)** Min Experience - 1 year Total Experience - 3 yaers in BPO Industry Location - Asher IT Park (Thane) **Job Types**: Full-time, Regular / Permanent **Salary**: ₹123,985.91 - ₹600,761.97 per year **Benefits**: - Health insurance - Leave encashment - Provident Fund Schedule: - Day shift - Flexible shift - Monday...

  • Bpo Sale's Trainer

    2 weeks ago

    Thane, India ONESOURCE ATREUS Full time

    We are hiring BPO TRAINER REQUIRMENTS: Industry: Should be from BPO INDUSTRY only Process: Sales process experience as a trainer is mandatory Experience: Need minimum 1 yr experience as BPO Trainer into Sales process Location: Thane Qualification: HSC **Salary**: Max 35k in-hand Age criteria: Max 39 **Job Types**: Full-time, Regular /...

  • Bpo Trainer

    15 hours ago

    Mumbai, Maharashtra, India Humaniquee Full time

    Salary : 28-30max **Requirements**: 1. Proven experience as a trainer, preferably in BPO or sales environments. 2. Strong understanding of sales processes, customer relationship management, and communication skills. 3. Ability to adapt training methodologies to suit different learning styles and audience needs. 4. Excellent presentation and facilitation...

  • International BPO Sales process

    2 weeks ago

    Wagle Estate, Thane, Maharashtra, India Narith business services private limited Full time ₹ 2,40,000 - ₹ 4,20,000 per year

    Urgent Hiring for international BPO (Thane wagle Estate)(Candidates must have experience in BPO US/UK voice process /Sales process)Note : Candidates who has Excellent Communication skills in English can only applyFreshers with excellent English can applyShift Window: 6:30 PM to 6:30 AM (10-hours login required) Weekly off: Any two days in the week Rotational...

  • Bpo Trainer

    2 weeks ago

    Mumbai, Maharashtra, India Humaniquee Full time

    We are having 3 positions open. Kindly find details below Please find below JD for UPSTOX Customer Service process. Required 2 trainers for upstox inbound process Offer salary 35 k to 45 k in hand Qualification graduate Immediate joiner Background required from broking and trading Immediate joiner Location Airoli Communication skills required...

  • Process Trainer

    16 hours ago

    Sanpada, Navi Mumbai, Maharashtra, India Brocus it solutions pvt ltd Full time

    _Greetings from Brocus IT SOLUTIONS PVT LTD_ Position : Process Trainer ( International BPO ) Roles and responsibilities: - Should able to deliver training sessions and also the support on the job training during their transition on the floor. - Including conducting skills gap analyses, preparing learning material and evaluating results after each...

  • International Bpo

    2 weeks ago

    Wagle Estate, Thane, Maharashtra, India Kazian School of Management Full time

    We Have Job Opening In Silgate Solution Ltd One Of The Leading International BPO in Thane (Mumbai) Requirement Are As Follow: Excellent Communication Skills HSC And Above Should Have Min 6 Months To 1 Year International or Domestic Bpo Experience Process US Process.... Lead Generation Shift : Fixed Shift Working: Sat & Sun Fixed Off Best Salary In The...

  • International Bpo Customer Service Blended Process

    4 days ago

    Wagle Estate, Thane, Maharashtra, India Narith business services private limited Full time

    Urgent Hiring for international BPO (Thane wagle Estate) Call HR : 8355898680 Pay: ₹25,000.00 - ₹36,000.00 per month **Benefits**: - Paid sick time - Provident Fund **Experience**: - International voice process: 1 year (preferred) **Language**: - fluent english (preferred) Shift availability: - Night Shift (required) - Overnight Shift...

  • International BPO Customer service blended process

    4 days ago

    Wagle Estate, Thane, Maharashtra, India Narith business services private limited Full time ₹ 22,00,000 - ₹ 43,84,000 per year

    Urgent Hiring for international BPO (Thane wagle Estate)(Candidates must have experience in BPO US/UK voice process /Customer service)Note : Candidates who has Excellent Communication skills in English can only applyFreshers with excellent English can applyShift Window: 6:30 PM to 6:30 AM (10-hours login required) Weekly off: Any two days in the week...