Residence Captain

Dear,

Hiring for **Residence Captain for Leading Hospitality Industry in Hyderabad**

RESPONSIBILITIES:
**You won’t be just a manager of operations at your Stanza Living residence. You’ll be the face of the brand. For parents, guardians, colleges/universities/corporates we partner with, and service delivery partners. You’ll plan, coordinate and execute all day-to-day operations. That includes housekeeping, meals, security, internet, laundry, and social events. Maintaining high-quality delivery in a high-pressure environment, over long hours, will be your key responsibility. You’ll collaborate and coordinate with other departments. Such as sales, project managers, design team, F&B, etc. You’ll maximise consumer satisfaction, minimise costs and ensure compliances. While following the standard operating guidelines. You’ll perform all customer-facing tasks. From answering general customer queries to being the first point of contact for serious situations. That means calmly and expertly handling any emergency.**

Additional Earnings:
**You can earn up to 50% incentives in addition to monthly salary. Every month. And no, It’s not a one-off. In the last 6 months, 55% of the team took home additional earnings over and above their monthly salaries.**

Accelerated Career Growth:
**With quarterly metrics-based evaluation, you regularly get opportunities for promotions. Good performing Junior Residence Captain rises to Residence Captain in 12 months. And another 12 months for a good performing Residence Captain to become a Senior Residence Captain.**

Personal Development:
**With us, your learning never stops. Our learning framework will help you enhance your business skills, property management acumen, personality, and communication skills to name a few.**

Skills and Traits:
**Strength and patience to handle high-pressure work and long hours**

**Communication skills to establish strong and lasting customer relationship**

**Digital savviness to adopt and operate tech-first approach and SOPs**

**Confidence to take ownership of your house(s) from start to finish**

**Ambition to a ain new benchmarks and fast-track your career**

**Willingness to learn to improve your existing skills and learn new ones**

**Energy and enthusiasm to keep up with our fast-growing organisation**

Work Culture:
**Unbeatable opportunities to learn and grow**

**Opportunity to be part of a top Indian startup’s story**

**A fast-paced environment and let’s-go-for-it a itude**

**Working with cu ing-edge technologies**

**A world-class network of mentors and guides**

Experience **:Fresher to 5 Yrs**

Salary **:12k to 20k**

Regards,

**Priyanka Jadhav.**

**Finesse Staffing.**

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹12,000.50 - ₹20,000.03 per month

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9167141527