Receptionist

3 days ago


Nerul NodeII Thane Maharashtra, India Continental Group Full time

JOB DESCRIPTION FOR RECEPTIONIST:
1. Greet and assist visitors and clients:

- A warm smile and a welcoming demeanour create a positive first impression.
- Guide clients and visitors to the appropriate departments or agents.
- Provide information about available properties and services offered.

2. Answer and direct phone calls:

- Handle a busy phone system, ensuring calls are directed promptly and efficiently.
- Serve as a knowledgeable resource for inquiries regarding property listings, appointments, and general information.
- Employ excellent phone etiquette to leave callers with a favourable impression.

3. Schedule appointments and manage calendars:

- Maintain a well-organized schedule for real estate agents, ensuring no double bookings occur.
- Coordinate appointments between clients, agents, and other relevant parties.
- Use calendar management tools to optimize time management and efficiency.

4. Handle incoming and outgoing correspondence:

- Sort and distribute mail, packages, and faxes to the appropriate recipients.
- Maintain an organized filing system for physical and digital documents.

5. Maintain office cleanliness and organization:

- Ensure the reception area and common spaces are tidy and presentable.
- Arrange for the maintenance of office equipment, such as printers and copiers.
- Manage inventory of office supplies and place orders as needed.

6. Assist with administrative tasks:

- Provide administrative support to real estate agents and staff, such as preparing documents, reports, and presentations.
- Conduct research and gather information as requested.
- Collaborate with other administrative personnel to streamline office operations.

7. Support real estate agents and staff:

- Act as a reliable resource for agents, offering assistance with various tasks.
- Coordinate open houses and property showings, ensuring all necessary arrangements are made.
- Collaborate with marketing teams to create and distribute promotional materials.

8. Utilize technology and office tools effectively:

- Proficiently navigate real estate software, customer relationship management (CRM) systems, and office productivity tools.
- Stay up to date with technological advancements and industry-specific software.
- Troubleshoot minor technical issues or escalate them to the appropriate IT personnel.

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person


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